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Select a link below to review
case studies of recent projects and to learn more about our
custom development solutions.
Xpedite:
Campaign management and eCRM Application
United Messaging: Exchange 2000 web administration
application
International InfoSearch: eQuickData B2B consumer
information application
AT&T: Enterprise-class, windows messaging client
Lucent Technologies: Security service application
Internet Transaction Solutions: Electronic Bill
Presentment and Payment Application
ROMA: Information technology enterprise and project
staffing optimizer
KnowledgeLink: Scheduling and resource management
application
Xpedite Campaign Management
and eCRM
Document Distribution Platform and
Value-added Service Provider
Xpedite is a global leader in electronic information
distribution and a business unit of Ptek Holdings, Inc. The
company offers a full range of electronic and fax-based
document distribution and data messaging services using the
industry's first and the world's largest dedicated IP
network. Xpedite serves a client base that includes 40% of
all Fortune 500 companies. In early 2000, Xpedite announced
that it had formed a new division, messageREACH, an
outsourced, Internet based e-mail service provider for
Fortune 2000 companies, specializing in tracking, encryption
and automated administration for high volume e-mail
applications.
Extended Customer REACH
As a clear front runner in outsourced, Internet based e-mail
services, adding formal campaign management and electronic
customer relationship management (eCRM) served the evolving
demands of the messageREACH client base. It was a logical
extension and enhancement to messageREACH’s existing
portfolio of offerings.
PWI was selected to assist Xpedite in the
development of an Internet-based service to provide end-to
end Campaign Management. The application included a plethora
of powerful featured including database management and
analysis, list management, report management, and
scheduling. The system is tightly aligned with
messageREACH’s current electronic information distribution
platforms and a professional services organization that
manages the process together with clients.
The messageREACH eCRM offering represents an
area of high priority for messageREACH's rapidly growing
list of clients as it becomes increasingly vital to
effectively communicate with customers. By combining PWI's
exceptional messaging and analytic technology disciplines
with messageREACH’s leading electronic information
distribution system messageREACH eCRM has set a new
benchmark in CRM effectiveness.
PWI can help you rapidly design and deploy
the most effective eCRM and other knowledge management
solutions. To find out how, contact us today.
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